Delving into Enterprise Ecommerce Platforms Compared: Shopify Plus vs. BigCommerce for US Brands (Pricing & Features), this introduction immerses readers in a unique and compelling narrative, with engaging and thought-provoking language that sets the stage for an insightful discussion.
The following paragraph provides a comprehensive overview of the topic, capturing the essence of the comparison between these two prominent platforms in the realm of enterprise ecommerce.
Overview of Shopify Plus and BigCommerce
Shopify Plus and BigCommerce are two popular enterprise ecommerce platforms that cater to the needs of large-scale businesses looking to scale their online operations. Both platforms offer a wide range of features and tools to help businesses create and manage their online stores effectively.
Target Market
Shopify Plus is targeted towards high-growth businesses and established brands that require a robust and scalable ecommerce solution. On the other hand, BigCommerce caters to mid-market and enterprise-level businesses looking for a customizable and flexible platform to support their online sales.
Popularity and Customer Base
- Shopify Plus has gained popularity among well-known brands like Kylie Cosmetics, Gymshark, and MVMT for its user-friendly interface, extensive app marketplace, and reliable customer support.
- BigCommerce, on the other hand, is trusted by brands like Ben & Jerry's, Toyota, and Skullcandy for its powerful built-in features, multi-channel selling capabilities, and seamless integrations with various third-party tools.
- Both platforms have a strong customer base and continue to attract businesses across different industries due to their competitive pricing, advanced features, and ease of use.
Pricing Structure
When it comes to choosing an enterprise ecommerce platform, understanding the pricing structure is crucial for making an informed decision. Let's dive into the pricing plans offered by Shopify Plus and BigCommerce, as well as any hidden costs or additional fees associated with each platform, to determine the value for money they offer.
Shopify Plus Pricing
- Monthly fee starting at $2,000
- Transaction fees ranging from 0.15% to 0.25%
- Custom pricing available for high-volume businesses
BigCommerce Pricing
- Monthly fee starting at $29.95 for Standard plan
- Transaction fees waived for all plans
- Custom pricing available for Enterprise plan
Comparison Table
| Platform | Monthly Fee | Transaction Fees | Custom Pricing Available |
|---|---|---|---|
| Shopify Plus | $2,000+ | 0.15%
| Yes |
| BigCommerce | $29.95+ | None | Yes |
Features and Customization Options
When it comes to choosing an enterprise ecommerce platform, the features and customization options play a crucial role in determining the success of your online store. Let's take a closer look at the key features provided by Shopify Plus and BigCommerce, compare their level of customization options, and explore any unique features that set these platforms apart.
Key Features
- Shopify Plus:
- Advanced reporting and analytics tools
- Customizable checkout experience
- Multi-channel selling capabilities
- Automated marketing campaigns
- Scalable infrastructure for high-volume sales
- BigCommerce:
- Built-in blogging functionality
- Product filtering and search options
- Flexible product catalog management
- Integration with popular payment gateways
- -friendly features for improved visibility
Level of Customization
Both Shopify Plus and BigCommerce offer a high level of customization options to tailor your online store to meet your specific business needs. However, Shopify Plus provides more flexibility in terms of design customization and third-party integrations, making it a preferred choice for brands looking for extensive customization capabilities.
Unique Features
One unique feature of Shopify Plus is its Launchpad tool, which allows merchants to schedule and automate sales events, product launches, and other marketing campaigns. On the other hand, BigCommerce stands out with its native page builder feature, empowering users to create custom landing pages without the need for coding skills.
| Feature | Shopify Plus | BigCommerce |
|---|---|---|
| Advanced Reporting | ✔ | |
| Customizable Checkout | ✔ | |
| Multi-channel Selling | ✔ | |
| Automated Marketing | ✔ | |
| Scalable Infrastructure | ✔ | |
| Blogging Functionality | ✔ | |
| Product Filtering | ✔ | |
| Payment Gateways | ✔ | |
| Features | ✔ |
Integration and Apps Ecosystem
When it comes to Enterprise Ecommerce Platforms, the integration capabilities and app ecosystems play a crucial role in enhancing the overall functionality and user experience. Let's delve into how Shopify Plus and BigCommerce fare in this aspect.
Integration Capabilities
Both Shopify Plus and BigCommerce offer robust integration capabilities, allowing users to seamlessly connect with various third-party tools and services. Shopify Plus provides a wide range of integrations with popular payment gateways, shipping providers, marketing tools, and more. BigCommerce, on the other hand, also offers a diverse selection of integrations to enhance the platform's functionality.
App Ecosystems
Shopify Plus boasts a vast app ecosystem with thousands of apps available on the Shopify App Store. These apps cover a wide range of functionalities, including marketing, sales, customer service, and analytics. BigCommerce also has an extensive app ecosystem with a variety of apps to help users customize their online stores and streamline operations.
Integrating Third-Party Apps
Both Shopify Plus and BigCommerce make it relatively easy to integrate third-party apps with their platforms. Users can browse through the app marketplaces, select the desired apps, and seamlessly integrate them into their stores with just a few clicks. This streamlined process ensures that users can quickly enhance their online stores with additional features and functionalities.
Popular Integrations
Shopify Plus
Popular integrations for Shopify Plus include apps like Klaviyo for email marketing, Yotpo for reviews and ratings, and ReCharge for subscription management.
BigCommerce
Common integrations for BigCommerce include apps such as ShipStation for shipping management, Smile.io for customer loyalty programs, and Justuno for conversion optimization.
Performance and Scalability
When it comes to enterprise-level ecommerce platforms like Shopify Plus and BigCommerce, performance and scalability are crucial factors to consider. Let's dive into how these platforms measure up in handling high traffic and large catalogs, as well as their speed, reliability, and success stories related to performance.
Performance Evaluation
- Shopify Plus: Shopify Plus is known for its robust infrastructure that can handle high volumes of traffic without compromising speed. With a global content delivery network (CDN) and automatic scaling capabilities, Shopify Plus ensures a smooth shopping experience for customers even during peak times.
- BigCommerce: BigCommerce also offers strong performance capabilities, with a focus on fast loading times and reliable uptime. Its server architecture is optimized for speed, and it can efficiently manage large catalogs with thousands of products.
Scalability Comparison
- Shopify Plus: Shopify Plus is designed to scale with growing businesses, offering unlimited bandwidth and support for high-volume sales. Its cloud-based infrastructure allows for seamless expansion without worrying about server limitations.
- BigCommerce: BigCommerce is also highly scalable, providing a flexible platform that can accommodate increasing traffic and product listings. Its multi-server setup ensures reliability and performance even as your business grows.
Speed and Reliability
- Shopify Plus: Shopify Plus prioritizes speed and reliability, with fast page loading times and minimal downtime. Its optimized code structure and server configurations contribute to a seamless user experience.
- BigCommerce: BigCommerce also delivers on speed and reliability, leveraging advanced caching techniques and a reliable network infrastructure to ensure consistent performance for online stores.
Success Stories
One notable success story is that of Gymshark, a fitness apparel brand that saw a 171% increase in mobile conversion rates after migrating to Shopify Plus. This demonstrates the platform's ability to support high-performance ecommerce businesses.
Customer Support and Resources
When it comes to running an enterprise ecommerce platform, having reliable customer support and access to helpful resources is crucial for smooth operations. Let's take a look at how Shopify Plus and BigCommerce stack up in terms of customer support and available resources.
Customer Support Options
- Shopify Plus: Shopify Plus offers 24/7 priority support to its users via phone, email, and live chat. Users also have access to a dedicated account manager for personalized assistance.
- BigCommerce: BigCommerce provides 24/7 support through phone, email, and live chat. Users also have the option to submit support tickets for technical issues.
Available Resources
- Shopify Plus: Shopify Plus offers extensive documentation, tutorials, and guides to help users navigate the platform effectively. They also have a vibrant community forum where users can seek advice and share best practices.
- BigCommerce: BigCommerce provides a wealth of resources including documentation, video tutorials, and webinars to assist users in using the platform. They also have an active community forum for users to engage with one another.
Responsiveness and Helpfulness
- Shopify Plus: Users generally praise Shopify Plus for its quick response times and knowledgeable support team. The account managers assigned to users are often commended for their proactive approach in resolving issues.
- BigCommerce: BigCommerce's support team is known for being responsive and helpful, with users appreciating the timely assistance provided. The technical support staff is often lauded for their expertise in troubleshooting complex issues.
Customer Satisfaction
- Shopify Plus: Overall, users of Shopify Plus express high levels of satisfaction with the customer support services offered. The combination of round-the-clock support and personalized assistance contributes to a positive user experience.
- BigCommerce: Users of BigCommerce also report high levels of satisfaction with the platform's customer support. The availability of resources and the efficiency of the support team contribute to a seamless user experience.
Last Recap
In conclusion, this in-depth comparison sheds light on the key differences and similarities between Shopify Plus and BigCommerce, offering valuable insights for US brands looking to enhance their online presence.
FAQ Compilation
What are the key differences between Shopify Plus and BigCommerce?
The main differences lie in pricing structures, customization options, and integration capabilities, which cater to varying business needs.
Do Shopify Plus and BigCommerce offer scalability for growing businesses?
Both platforms are designed to handle high traffic and large catalogs, ensuring scalability as businesses expand.
How do customer support options compare between Shopify Plus and BigCommerce?
Shopify Plus and BigCommerce provide different levels of customer support, with resources like documentation and community forums varying in depth and accessibility.
